At Lorenquavia, your privacy matters. This policy explains what personal and non-personal data we collect, how we use it, and your rights under UK and EU law.

Information We Collect

We collect information to deliver our services and improve your experience with the Predictive Campaign Engine.

• Contact details provided via forms, including your name, company role, and email.
• Technical data such as IP address, browser type, and access logs from your interactions with our website.
• Platform usage metrics, campaign data, and analytics for feature improvement and troubleshooting.
• Cookies and similar technologies to track website performance and preferences in line with our Cookie Policy.

How We Use Your Data

Collected data supports platform operation, customisation, and communication with you.

• To provide requested services, demos, and support enquiries efficiently.
• To analyse trends, optimise features, and improve predictive insights.
• For secure user authentication and account setup processes.
• To meet legal obligations and maintain compliance, such as GDPR and UK DPA.

Legal Basis for Processing

We rely on multiple legal grounds depending on the context of data use.

Data is processed based on your consent, our legitimate interests in platform operation and marketing analytics, performance of contracts, and legal requirements. You may withdraw consent at any time where applicable.

Sharing Data

We share your information only as required and never sell personal data.

• With trusted third-parties supporting platform functionality, subject to contractual confidentiality commitments.
• Where required to comply with laws, defend rights, or protect users.
• If involved in organisational changes, such as mergers or asset transfers, where you will be notified accordingly.

Data Security

We use industry-standard security, encryption, and restricted access protocols to protect your data from misuse, loss, or unauthorised access. Security audits and best practices guide our internal processes and staff training.

Your Rights

UK and EU laws provide you with rights over your personal data.

• Access and correct your personal information at any time.
• Request erasure or restriction of your stored data under certain circumstances.
• Object to specific processing activities, such as direct marketing communications.
• Request a copy of your data in a portable format where technically feasible.

Cookies and Tracking

We use cookies for essential website operation, analytics, and user experience. See our Cookie Policy for full details, including opt-out choices.

View Cookie Policy View Cookie Policy

Contact Us

If you have privacy concerns or requests under this policy, contact us directly by the details below.

Changes to This Policy

Our policy may be updated for regulatory compliance or changes in practice. Major updates will be clearly posted on this page.